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  • PSA: Ask T-Mobile what your internal account-health score is

    From Maria Sophia@mariasophia@comprehension.com to comp.mobile.android,misc.phone.moblie.iphone,alt.cellular.t-mobile on Fri Jan 30 20:16:00 2026
    From Newsgroup: comp.mobile.android

    PSA: Ask T-Mobile what your internal account-health score is

    I broke my phone so I called T-Mobile looking for a deal on a new phone
    (see below) and in that process, I found out there is a special secret
    score for every person's available promotions, that you won't know unless
    you ask the tech what it is.

    See below for the details, but this isn't about the phones but the score.

    Does anyone know if their carrier has a similar "account-health score"?

    Maria Sophia wrote:
    Dunno yet, but if others are in the same boat, that's some data for you.
    But it's preliminary as every time I call T-Mobile I get different answers.

    I called T-Mobile's 800 number and the guy (Adam) didn't know anything so
    he transferred me to technical support, of all things, and they knew stuff.

    Haley, in technical support, said that I had 7000 credits (whatever that
    means) and that this is a lot so that unlocks promotions (supposedly).

    [In another call I asked, where it seems to be that T-Mobile's internal "credits" system is basically a loyalty/tenure + account-health score that unlocks better promos, where they said 7000 is high. It's not something
    they advertise openly, but reps see it on their side.]

    For free, with the normal t-mo 24-month depreciation table, are 7 phones:
    1. TCL Flip 5G (aux, 5G, 2GB, 16GB)
    2. Revvl 7 5G (~5AH, 5G, 4GB, 128GB)
    3. Revvl 7 Pro (~5AH, 5G, 6GB, 128GB)
    4. Revvl 8 (~5AH, 5G, 6GB, 128GB)
    5. Revvl 8 Pro (~5AH, 5G, wireless charging, 6GB, 128GB)
    6. Moto G 2025 (sd, aux, ~5AH, 5G, 4GB, 128GB)
    7. Motorola Edge 2024 (5G, wireless charging, 8GB, 256GB)

    Each of these requires a "junk trade" of any phone whatsoever in any
    condition, which is similar to how I got my handful of Galaxy A32-5G's.

    Lots more opens up if I want to pay a bit, e.g.,

    A35 128GB with $150 tradein on my A32-5G is $12.50/month ($300) + tax.
    A36 128GB with $150 tradein on my A32-5G is $16.67/month ($400) + tax.

    Since very few phones in this offering have sd cards, looking at Google:
    Pixel 9A 128GB with $250 tradein on my A32-5G is $3/month ($75) + tax.
    Pixel 9A 256GB with $250 tradein on my A32-5G is $11/month ($265) + tax.

    There were others, but that seems to be the majors (Galaxy/Pixel).
    What do you think of those offerings?
    --- Synchronet 3.21b-Linux NewsLink 1.2
  • From Maria Sophia@mariasophia@comprehension.com to comp.mobile.android,misc.phone.mobile.iphone,alt.cellular.t-mobile on Fri Jan 30 20:20:45 2026
    From Newsgroup: comp.mobile.android

    Maria Sophia wrote:
    PSA: Ask T-Mobile what your internal account-health score is

    I broke my phone so I called T-Mobile looking for a deal on a new phone
    (see below) and in that process, I found out there is a special secret
    score for every person's available promotions, that you won't know unless
    you ask the tech what it is.

    See below for the details, but this isn't about the phones but the score.

    Does anyone know if their carrier has a similar "account-health score"?

    Maria Sophia wrote:
    Dunno yet, but if others are in the same boat, that's some data for you.
    But it's preliminary as every time I call T-Mobile I get different answers.

    I called T-Mobile's 800 number and the guy (Adam) didn't know anything so
    he transferred me to technical support, of all things, and they knew stuff.

    Haley, in technical support, said that I had 7000 credits (whatever that means) and that this is a lot so that unlocks promotions (supposedly).

    [In another call I asked, where it seems to be that T-Mobile's internal "credits" system is basically a loyalty/tenure + account-health score that unlocks better promos, where they said 7000 is high. It's not something
    they advertise openly, but reps see it on their side.]

    For free, with the normal t-mo 24-month depreciation table, are 7 phones:
    1. TCL Flip 5G (aux, 5G, 2GB, 16GB)
    2. Revvl 7 5G (~5AH, 5G, 4GB, 128GB)
    3. Revvl 7 Pro (~5AH, 5G, 6GB, 128GB)
    4. Revvl 8 (~5AH, 5G, 6GB, 128GB)
    5. Revvl 8 Pro (~5AH, 5G, wireless charging, 6GB, 128GB)
    6. Moto G 2025 (sd, aux, ~5AH, 5G, 4GB, 128GB)
    7. Motorola Edge 2024 (5G, wireless charging, 8GB, 256GB)

    Each of these requires a "junk trade" of any phone whatsoever in any condition, which is similar to how I got my handful of Galaxy A32-5G's.

    Lots more opens up if I want to pay a bit, e.g.,

    A35 128GB with $150 tradein on my A32-5G is $12.50/month ($300) + tax.
    A36 128GB with $150 tradein on my A32-5G is $16.67/month ($400) + tax.

    Since very few phones in this offering have sd cards, looking at Google: Pixel 9A 128GB with $250 tradein on my A32-5G is $3/month ($75) + tax.
    Pixel 9A 256GB with $250 tradein on my A32-5G is $11/month ($265) + tax.

    There were others, but that seems to be the majors (Galaxy/Pixel).
    What do you think of those offerings?

    Drat. I gotta implement a check in my newsreader for typos in the
    user-group where I'm fixing the iPhone newsgroup typo above.
    --- Synchronet 3.21b-Linux NewsLink 1.2