I was summoned to a meeting the other day and I listened to a repetition
of the Very Deep Concerns my client has about the fact that I am the only person who can do what I do.
My response was a repetition of 'Well, I'm more than happy to help train replacements but first... find me a couple-three folks with five years' of IBM mainframe experience.'
The reply was a snorted 'They don't make those any more and everyone who
has it is retired.'
'Yes, I've been saying that for fifteen years now.'
The talk then turned to 'well, all we gotta do is get someone, anyone, to shadow him... and then he'll shadow them...'
... and it just kind of... came out of me... '... yes, and if we do that until everyone is good and bored you'll have a few folks who can barely operate the system under the best of circumstances, and when a once-in-six-months problem arises the Payroll run will crash and folks depending on their checks will start to generate Insufficient Funds dings
on their accounts...
... and if you bring me someone who says 'I don't see what the trouble is, all I gotta do is run a program on a computer... now how do I do that on a mainframe?'...
... then I'll say 'Sorry, I can't teach you that, you have to go and learn
it someplace else.''
Someone scoffed 'Oh, it couldn't be *that* hard!' and I rejoined with 'Sure... tying your shoelaces isn't that hard, write me some user-doc to explain it to the barefoot.'
DD
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