Support



Do not hesitate to contact Adventure Software, if you have any problems whatsoever, or any questions, suggestions or whatever. Our main goal is to satisfy you, and we are very response to suggestions and comments, after all Internet Adventurer wouldn't be where it is today if it weren't for support from the users.

Support via Email
You can email Adventure Software at support@inetadv.net if you need any support.

We cannot guarantie an answer, because of the amount of emails we are getting, but usually you will receive a reply within 24 hours.
Mailing List
The best way of getting support, is to subscribe to the Internet Adventurer mailing list.
All emails sent to the list is received by all subscribers of the list, and it essentially functions much like a newsgroup.

Subscription to the mailinglist couldn't be easier, just run the setup wizard (from the Options menu in the main IA window), and use the wizard to subscribe to the list. This way, filters and custom groups will be created, so all mail you receive from the list, goes into it's own custom folder, so it is easy to keep a history of all emails.

If you for some reason need to subscribe manually to the list, send an email to listserv@inetadv.net with the line

subscribe inetadv-l Your Name

in the body of the message.

Other ways of getting support
Currently, Adventure Software does not provide support via either phone of fax, but Kim Rasmussen is often on IRC - usually on the server irc.ionet.net in the channels #inetadv #os/2 and #os2prog using the nickname Starlord_


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