*HelpHelp for Process Manager*ProcMgr


The Process Manager service is made up of two screens, Process List and Process Alerts.You can use the Process List screen to view detailed information about all processes that are currently active on a system. It also enables you to execute commands on the system and to close individual processes by initiating a Ctrl-C, Ctrl-Break, or Kill Process command. You can use the Process Alerts screen to keep an eye on any process that you've specified, and can generate a Netfinity Process Alert if that process is started, stops, or fails to start within a specified amount of time from start-up.

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Process List

The Process List screen contains a list of all detected processes currently running on the system with detailed process information. The Process List screen also provides the following process handling functions:

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Run Command

Run Command enables you to run a single command on the system that is currently being accessed by the Process Manager service.

To Run a command:

  1. Enter a system command in the Run Command entry field that you want to execute
  2. Press the Run Command button to execute the command

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Halting Processes

Attention: Use Process Manager's process-halting capabilities carefully. With Process Manager, you can halt almost any process that is running on a system. Irresponsible use of Process Manager can result in loss of data and could halt the operating system.

The method by which a process is halted depends on the operating system that the process is running under.

To halt a process that is running on a system:

  1. Select from the Process List screen the process that you want to halt by selecting the check-box next to process
  2. Select the appropriate halt process action for the system's operating system.

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Send Ctrl-C

Select Send Ctrl-C to send a Ctrl-C command to the selected process. If the selected process is designed to receive and handle Ctrl-C program interrupts, this can enable the process to gracefully shut down. However, if the process is not designed to receive and handle Ctrl-C program interrupts, this instruction might be ignored.

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Send Ctrl-Break

Select Send Ctrl-Break to send a Ctrl-Break command to the selected process. If the selected process is designed to receive and handle Ctrl-Break program interrupts, this can enable the process to gracefully shut down. However, if the process is not designed to receive and handle Ctrl-Break program interrupts, this instruction might be ignored.

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Kill Process

Select Kill Process to end the selected process.

Warning: The Kill Process command is very powerful, and can damage the system on which it is used if it is used improperly. If a process that is necessary for the operation of the system is killed while in use, it can halt (or even damage) the operating system. Use the Kill Process command cautiously.

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Configure Process Alerts

Process Manager can generate a Netfinity alert when any specified process:

To configure Process Manager to generate an alert when a process starts, stops, or fails to start:

  1. Select from the Process List screen the Program Name that you want to configure with alert conditions
  2. The Add Process Alert screen is displayed.

  3. Type in the Program Name field the name of the process you want to monitor
  4. Select in the Alert Severity field a severity value for the Netfinity Alert that will be generated by Process Manager.
  5. Select one (or more) Generate alert check-boxes.
  6. Select the Notify check-box to cause the Netfinity Alerts generated for this process to be directed to your system's Alert Manager.
  7. If Notify is not checked, the alerts will not be sent directly to your system.

  8. Select the Local Notify check-box to cause the Netfinity Alerts generated for this process to be directed to the managed system's Alert Manager.
  9. If Local Notify is not checked, the alerts will not be sent directly to the managed system's alert manager.

    Note: The Local Notify option only available when configuring a process alert from a remote system.

  10. Select Add to save this Process Alert.

Select Cancel at any time to close the Add Process screen without saving any changes.

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Process Alerts

The Process Alerts screen contains in the Alert conditions field a list of all currently configured Process Manager Alert conditions. Each Alert condition includes the name of the program that will trigger a Netfinity Process Alert, and the conditions under which the alert will be generated.

From the Process Alerts screen, you can:

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Add Process Alerts

Select Process Alerts to open the Add Process Alert screen. When you click the "Add Program" button, this screen enables you to configure a Process Alert for a specific program that will generate a Netfinity Alert whenever the program:

To add a new Process Alert:

  1. Select Add Program to display the Add Process Alerts Screen.
  2. Type in the Program Name field the name of the process you want to monitor
  3. Select in the Alert Severity field a severity value for the Netfinity Alert that will be generated by Process Manager.
  4. Select one (or more) Generate alert check-boxes.
  5. Select the Notify check-box to cause the Netfinity Alerts generated for this process to be directed to your system's Alert Manager.
  6. If Notify is not checked, the alerts will not be sent directly to your system.

  7. Select the Local Notify check-box to cause the Netfinity Alerts generated for this process to be directed to the managed system's Alert Manager.
  8. If Local Notify is not checked, the alerts will not be sent directly to the managed system's alert manager.

    Note: The Local Notify option only available when configuring a process alert from a remote system.

  9. Select Add to save this Process Alert.

Select Cancel at any time to close the Add Process screen without saving any changes.

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Update Process Alerts

Select Process Alerts to update the configuration of the currently selected Alert conditions.

To update previously configured Process Alerts:

  1. Edit the listed alert configurations as necessary.
  2. Select Update All to save the changes and close the Process Manager Alerts screen.

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Delete Process Alerts

To delete previously configured Process Alerts:

  1. Select the Program Name entry check-box for each alert condition you would like to delete.
  2. Select Delete Selected to delete the selected alert condition entries.

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Alert conditions

The Generate alert when field contains a list of all currently configured Process Manager alert conditions. Each entry includes the name of the program that Process Manager is monitoring and a brief description of the conditions under which a Netfinity Alert will be generated.

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Detailed Process Information

Each process in the Process List screen is signified by an icon depicting the type of process that is running (OS/2 window or full screen, Presentation Manager application, Windows application, 32-bit Windows application, NetWare Loadable Module (NLM), or DOS session), followed by data specific to the session type.

The following information is available for each process:

Notes:

  1. Available information about the process depends on the type of process and the operating system under which the process is running.
  2. Windows and DOS processes running under OS/2 or Windows NT will appear as DOS sessions.

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Exiting

To exit the Process Manager service, select the "Netfinity" image on the top or bottom of the Process Manager service to return to the Netfinity services screen.

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