W. Nau: I'm sorry if you feel as if you have been ignored and that you have such low regard for all of our surveys. I believe that the errors made with this year's Product of the Year process are unique and that other survey-based material produced by InfoWorld meets our high editorial standards for credibility. As I mentioned elsewhere on the forum, the editorial staff at InfoWorld strives for objectivity and excellence. Constructive criticism is welcome.
Rachel Parker
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