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  • [NEWS] US government sues Adobe for making subs cancellation too difficult

    From Your Name@YourName@YourISP.com to comp.sys.mac.apps on Tue Jun 18 15:15:39 2024
    From Newsgroup: comp.sys.mac.apps



    U.S. Government Sues Adobe for Hidden Termination Fees
    When Canceling Subscription
    ------------------------------------------------------
    The United States Department of Justice and the Federal
    Trade Commission today levied a lawsuit against Adobe
    for imposing a hidden termination fee on subscribers
    who want to cancel their Adobe plans. Adobe is accused
    of forcing subscribers to "navigate a complex and
    challenging cancellation process designed to deter them
    from cancelling subscriptions they no longer wanted."

    <https://www.macrumors.com/2024/06/17/us-government-sues-adobe-hidden-fees/>




    Adobe Sued by U.S. Government for Allegedly Making
    Canceling Online Subscriptions 'an Obstacle Course'
    ---------------------------------------------------
    Steps that Adobe allegedly took to make it hard to cancel
    online subscriptions weren't just annoying - they were
    illegal, according to the U.S. government.

    <https://variety.com/2024/digital/news/adobe-lawsuit-doj-ftc-online-subscriptions-canceling-1236040472/>





    --- Synchronet 3.20a-Linux NewsLink 1.114
  • From Your Name@YourName@YourISP.com to comp.sys.mac.apps on Tue Jun 18 15:18:49 2024
    From Newsgroup: comp.sys.mac.apps

    On 2024-06-18 03:15:39 +0000, Your Name said:

    U.S. Government Sues Adobe for Hidden Termination Fees
    When Canceling Subscription
    ------------------------------------------------------
    The United States Department of Justice and the Federal
    Trade Commission today levied a lawsuit against Adobe
    for imposing a hidden termination fee on subscribers
    who want to cancel their Adobe plans. Adobe is accused
    of forcing subscribers to "navigate a complex and
    challenging cancellation process designed to deter them
    from cancelling subscriptions they no longer wanted."

    <https://www.macrumors.com/2024/06/17/us-government-sues-adobe-hidden-fees/>




    Adobe Sued by U.S. Government for Allegedly Making
    Canceling Online Subscriptions 'an Obstacle Course'
    ---------------------------------------------------
    Steps that Adobe allegedly took to make it hard to cancel
    online subscriptions weren't just annoying - they were
    illegal, according to the U.S. government.

    <https://variety.com/2024/digital/news/adobe-lawsuit-doj-ftc-online-subscriptions-canceling-1236040472/>



    Adobe is of course denying it ...

    "Subscription services are convenient, flexible and cost
    effective to allow users to choose the plan that best
    fits their needs, timeline and budget. Our priority is
    to always ensure our customers have a positive experience,"

    In reality, 'subscription services' are a pain in the backside and
    unwanted by most software users. They're nothing but a greedy cash-grab
    by companies who ran into difficulty selling the latest version because
    all they had really done was keep adding more useless gimmicks and over-bloating. :-\


    --- Synchronet 3.20a-Linux NewsLink 1.114