I did work retail for almost 15 years. I had some stories in the past, but
the bad thing I hate is when you try to be helpful and then the customer
gets pissed that you cant take them to the item, but you also have to man
the register. I did ask the customer if I should call a co-worker forthem,
but they still whine to the manager.

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On 05 Feb 17 21:51:17 MATT MUNSON wrote...

I did work retail for almost 15 years. I had some stories in the
past, but the bad thing I hate is when you try to be helpful and then
the customer gets pissed that you cant take them to the item, but you
also have to man the register. I did ask the customer if I should
call a co-worker forthem, but they still whine to the manager.

--- WWIV 5.3.0.2481 * Origin: Inland Utopia BBS * Ontario,
California (1:218/109)

To which Drew Klenotic replies...

So take every story like that....... and I was that manager. Our stories
all start where yours end. :(

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Re: Fustration about retail
By: Drew Klenotic to MATT MUNSON on Sun Feb 12 2017 01:50 pm

So take every story like that....... and I was that manager. Our stories all start where yours end. :(

You know back in 1992 I was working at Circut City. I was an operations manager which meant I ran the front counter and the warehouse. I had an ignorant redneck who was bringing back an 8 year old VCR of which he purchased a one year warranty and began demanding a refund.

When I finally (and firmly) told him it was 7 years past it's warranty he finally resolved to the fact that it wasn't going to happen and he began to soften up a bit... not appearing so angry. He then told me well sir you can stick that VCR up your ass.

Now I heard that like at least five or six times a day and had a comeback to that one which usually melted even the harshest of customers especially at closing time. I looked at him and said, "I'm sorry sir, but there's no more room after the refrigerator and the big screen that walked in before you."

To that he picked up the VCR and threw it at me opening a gash on my arm that took 18 stitches. A local cop looked at me and said Allen you have always been good to us... while he was putting Mr. Angry Customer in cuffs all the while saying what I couldn't about having the nerve to bring back an 8 year old vcr in the first place. The Cop, who was a Lieutanant said, "You need a career change... to something where you don't have to take no ___ off of no one."

Meanwhile I was bleeding heavily and the EMT's got there. My blood pressure was even dropping and they sent me to the hospital to be treated. The cops were so worried when they came back in the neighborhood they stopped by the hospital with an application. I started the academy three weeks later.

Allen

... May you live all the days of your life.
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Allen Prunty wrote to Drew Klenotic <=-

WOW!

Re: Fustration about retail
By: Drew Klenotic to MATT MUNSON on Sun Feb 12 2017 01:50 pm

So take every story like that....... and I was that manager. Our stories all start where yours end. :(

You know back in 1992 I was working at Circut City. I was an
operations manager which meant I ran the front counter and the
warehouse. I had an ignorant redneck who was bringing back an 8 year
old VCR of which he purchased a one year warranty and began demanding a refund.

When I finally (and firmly) told him it was 7 years past it's warranty
he finally resolved to the fact that it wasn't going to happen and he began to soften up a bit... not appearing so angry. He then told me
well sir you can stick that VCR up your ass.

Now I heard that like at least five or six times a day and had a
comeback to that one which usually melted even the harshest of
customers especially at closing time. I looked at him and said, "I'm sorry sir, but there's no more room after the refrigerator and the big screen that walked in before you."

To that he picked up the VCR and threw it at me opening a gash on my
arm that took 18 stitches. A local cop looked at me and said Allen you have always been good to us... while he was putting Mr. Angry Customer
in cuffs all the while saying what I couldn't about having the nerve to bring back an 8 year old vcr in the first place. The Cop, who was a Lieutanant said, "You need a career change... to something where you
don't have to take no ___ off of no one."

Meanwhile I was bleeding heavily and the EMT's got there. My blood pressure was even dropping and they sent me to the hospital to be
treated. The cops were so worried when they came back in the
neighborhood they stopped by the hospital with an application. I
started the academy three weeks later.

Allen

... May you live all the days of your life.
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Re: Fustration about retail
By: JIMMY ANDERSON to ALLEN PRUNTY on Sat Mar 18 2017 10:33 pm

Allen Prunty wrote to Drew Klenotic <=-

WOW!

Yes and I arrested Mr. VCR Thrower three times after that myself. Seems that he had an anger management problem and was functionally illetrate. Knew just enough how to read a TV schedule and not much more.

What I can tell you about working law enforcement is more interesting than what I can tell you about Retail... but not as interesting as Waiting tables through college.

This one was when I worked at the "Greek Paradise" restaraunt while away at college. It's been published on several websites out there and it is one I will never forget.

-+-

While working at a Greek restaurant we always gave a complimentary cup of Avgolemono soup, a classic lemony chicken orzo soup, free before the meal comes. Our restaurant is on the east coast, and one night we got an especially uppity group who came in and ordered gyro platters, insisting that the correct pronunciation was "Jai-Row" instead of "Yee-rho" as we have heard from countless thousands of real Greeks who eat there. When their complimentary soup came out, one of them took a taste and motioned me over with the utmost of urgency.

Me: "Is there a problem Ma'am?"

"Yes," the lady said with a very sour face, "there are no avgolemonos in this soup."

Puzzled I said, "That's our famous Avgolemono soup made by generations of our chef's family."

The lady retorted, "We know you must be cutting back. everyone knows avgolemonos are green. They grow EVERYWHERE in California. We want our money's worth; can you please go back in the kitchen and ask your cook to load them up with avgolemonos for us."

It was all I could do not to explode with laughter at this as I politely collected the four soup cups and went back to the kitchen. I thought Chef was going to lose it laughing when I told him she said, "Avgolemonos grow EVERYWHERE in California." We knew she meant "avocado," but we don't make it a practice of arguing with our customers, especially with a full dining room. We did not have one avocado in the place, so Chef did a Dr. Seuss and put one drop of green food coloring in each fresh cup of soup, stirred them up, and I took them back out.

When I took them to the group they were very satisfied and gave me the suggestion, "Make sure your chef uses only California avegolmonos as they are the best in the world."

They enjoyed their gyros, and because they gave Chef a good laugh he sent them complimentary Ouzo. which they took to like fish to water. After two bottles of Ouzo and a nice $50 tip, you can be certain that when they showed up the next evening we had California "Avegolmono" soup complete with a wedge of avocado in it waiting for them. The second night they tried the moussaka, had baklava for desert, and washed it down with Ouzo. Got a decent tip that night too, but not a $50 tip.

Moral of the story. when you get one of "those" customers, sometimes it will pay a bit if you humor them.

OPA!!!

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On 19 Mar 17 16:26:39 Allen Prunty wrote...

While working at a Greek restaurant we always gave a complimentary
cup of Avgolemono soup, a classic lemony chicken orzo soup, free
before the meal comes. Our restaurant is on the east coast, and one
night we got an especially uppity group who came in and ordered gyro platters, insisting that the correct pronunciation was "Jai-Row"
instead of "Yee-rho" as we have heard from countless thousands of
real Greeks who eat there. When their complimentary soup came out,
one of them took a taste and motioned me over with the utmost of
urgency.

To which Drew Klenotic replies...

If it's one thing I hate, it's arrogant Greeks who think they know better
than us Americans how to pronounce words in their native tongue.
*rolls eyes*

For the humerously challenged, that was a joke.

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Re: Fustration about retail
By: Drew Klenotic to Allen Prunty on Mon Mar 20 2017 07:41 pm

Drew,

For the humerously challenged, that was a joke.

We don't have any of those people on fidonet :-)

Allen

... Prepositions are not good words to end sentences with.
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